Important Information
Policies
To help make your stay at Metropolitan Hotel Dubai in Dubai as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Clear policies designed to keep the stay smooth and predictable.
At Metropolitan Hotel Dubai, policies are aligned with room standards and available amenities, ensuring clarity and consistency throughout the stay.
- Check-In and Check-Out
Check-in typically begins in the afternoon, while check-out is scheduled for late morning. Specific times may vary depending on booking details.
- Identification Requirements
Guests must present valid identification at check-in, including passport or Emirates ID where required.
- Cancellation Policy
Cancellation terms depend on the selected rate, with both flexible and non-refundable options available.
- Payment Details
Payment is usually required at check-in or pre-authorized before arrival, with major credit cards accepted.
- Smoking Policy
The hotel offers both smoking and non-smoking room options, depending on availability.
- Pet Policy
Pets are generally not allowed at Metropolitan Hotel Dubai.