Sheikh Zayed Road Hotel

Clear policies designed to keep the stay smooth and predictable. 

At Metropolitan Hotel Dubai, policies are aligned with room standards and available amenities, ensuring clarity and consistency throughout the stay.

• Check-In and Check-Out

Check-in typically begins in the afternoon, while check-out is scheduled for late morning. Specific times may vary depending on booking details.

• Identification Requirements

Guests must present valid identification at check-in, including passport or Emirates ID where required.

• Cancellation Policy

Cancellation terms depend on the selected rate, with both flexible and non-refundable options available.

• Payment Details

Payment is usually required at check-in or pre-authorized before arrival, with major credit cards accepted.

• Smoking Policy

The hotel offers both smoking and non-smoking room options, depending on availability.

• Pet Policy

Pets are generally not allowed at Metropolitan Hotel Dubai.